HELP CENTER

1. General agreement


1.1. SIA "PMV", reģ.Nr 40203279395, legal address Aleksandra Čaka iela 70 - 42, Riga LV-1011, Latvia, (hereinafter – boatmanlatvia.eu) provides web page www.boatmanlatvia.eu (hereinafter referred to as the website) provides available content and provides services under the terms and conditions set out below, subject to the terms and conditions of delivery, return of goods and other terms and conditions and the company's operating policy, the presentation of which is found on the website, in relation to certain functions, elements or advertising, and provides customer service, By accessing or using the website, you acknowledge that you have read these Terms and Conditions, understand them and agree to comply with them without restrictions or conditions.

1.2. boatmanlatvia.eu reserves the right to change the terms of use without notice.

1.3. Where the consumer purchases via the Internet boatmanlatvia.eu the goods offered on the website (hereinafter referred to as "goods"), then such mutual agreement is considered to be a distance contract and is subject to the legal norms governing the distance contract, including, but not limited to, Directive 97/7/EEC of the European Parliament and of the Council on consumer protection in relation to distance contracts, the law of the Republic of Latvia "consumer rights protection law",


2.Privacy


2.1. Processing of registration data will take place in compliance with the requirements of the personal data protection law.

2.2. The information you provide will not be transferred to third parties without your consent, or used otherwise, without prior agreement with you, except in cases where it is necessary for the execution of orders (eg. Organization of delivery)

2.3. In the process of registration, you will not be required financial information, only the data necessary for payment of the purchase and registration of documents accompanying the delivery. The consumer agrees to the processing of personal data.

2.4. Using our website boatmanlatvia.eu you agree to the processing of your personal data in agreement with our Privacy Policy and accept it.



3.Accuracy of information


3.1. By providing a description of the products available on the website, we try to be as accurate as possible. If the information related to the product (description, colors, etc.) changes have occurred, boatmanlatvia.eu it cannot be guaranteed that every moment the Website is fully updated to include all current information.

3.2. The product descriptions are informative and the use of the information provided does not create a legal relationship between the visitors of the website and its creators. The company does not take responsibility for the quality of the image of the goods – it depends on the technical capabilities of the buyer's monitor.

3.3. The range of goods changes regularly and boatmanlatvia.eu do not assume responsibility if certain goods are not or can not be delivered.



4. Prices and payment of goods


4.1. Prices for goods on the website are indicated without shipping costs.

4.2. Prices and supply of goods are subject to change without prior notice. If the actual price of the goods will differ from that indicated on the website, boatmanlatvia.eu you will be contacted to agree on further action. If boatmanlatvia.eu it will not be possible to contact you, the order will be canceled.

4.3. Payment can be made by: prepayment(bank transfer), bank cards, PayPal payment system, cash (upon receipt of the product).


5. Delivery of goods


5.1. Delivery charges and deadlines are determined depending on the type of delivery chosen.


6. Return of goods and right of withdrawal


6.1. The buyer has the right to withdraw from the contract within 14 calendar days and return the product boatmanlatvia.eu .

6.2.The return of goods is carried out in accordance with the law on consumer rights protection of the Republic of Latvia.

6.3. When refusing the goods, the purchase amount is transferred to the settlement account, which will be indicated in the application form, within 15 days from the date of receipt of the goods.

6.3.1. When refusing the goods, the money for the delivery that took place is not refunded.

6.4. Conditions for returning goods:

6.4.1. The product must be returned in the complete package in which it was delivered by the seller, including all components of the product, also the original packaging of the product – otherwise the return of the product may be refused.

6.4.2. Mandatory components of the product are also:

* invoice (if payment was made by bank transfer) or

* completed waiver form. In order to make a return of the goods, it is necessary to fill out the return form and attach it to the goods to be sent back.

6.4.3. Return goods to be sent to the address:


SIA "PMV"

Aleksandra Čaka iela 70 – 42

Riga LV-1011

Latvia


6.5. When starting the use of the purchased product, the buyer confirms that it corresponds to the ordered and the product can no longer be returned.

6.6. According to Article 12 of the Consumer Rights Protection Law of the Republic of Latvia. The provisions of paragraph six of the article "the consumer is responsible for maintaining the quality and safety of the goods during the period of exercise of the right of withdrawal", therefore boatmanlatvia.eu reserves the right of the buyer to refuse to use the right of withdrawal if the product has been used and/or damaged, if it is not in the original packaging or its packaging has been substantially damaged.

6.7. Descriptions and images of goods are of informational importance. The use of the information provided does not create legal obligations between the visitors of the online store and its creators. Prices and offer of goods in the online store can be changed without warning. We do not guarantee the full accuracy of the available information.

6.8. Shopping order in the online store " boatmanlatvia.eu determined " by LR 28.05.2002. LR MK Regulations No. 207 "regulations on distance contract".


7. Force majeure


7.1. " boatmanlatvia.eu shall not be liable for delays or non-fulfilment of Obligations, or other non-fulfilment resulting from circumstances and obstacles beyond our reasonable control, which include, but are not limited to, strikes, government orders, hostilities or national emergencies, terrorist threats or acts of terrorism, environmental or climate anomalies, non-fulfillment by third parties, disruptions to the internet connection, and computer equipment and software failures. In the event of such force majeure circumstances, we will try to eliminate the resulting delays as soon as possible.



8.Undernourished adjustments and repairs

8.1  Metal propellers or others spare parts that are  ordered externally and  are not made by Boatman will void your warranty.Third party companies parts can not guarantee quality product and installment of those parts will terminate your  warranty.

 
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